Client support
We’re here when you need us.
Questions. Requests. Client support.
If you’re an existing Leadhouse client with a question, request or issue, share the details below and our team will help you move it forward.
Not a Leadhouse client yet? Tell us what you want to build, improve or grow. We’ll help you find the right next step.
Contact Us Now01 / Support request
Tell us how we can help.
Share the details of your request and our team will follow up with you.
01 Initial response
A member of our team will respond as soon as possible during support hours.
02 Support hours
Monday to Friday, from 9:00 a.m. to 4:00 p.m., Montréal time (ET).
03 After you submit
A member of our team will answer as soon as possible, confirm the expected delay before work can begin, and ask any questions needed to assess your request.
We use the information and files you provide only to review and respond to your support request. Please do not include passwords or other sensitive credentials. Read our Privacy Policy.
02Questions, answered
A few things you may be wondering.
What information should I include?
Describe the request, the affected page or tool, and what you expected to happen. For an issue, include the steps that lead to it and any relevant screenshots or files. Do not include passwords or sensitive credentials.
What are your support hours?
Support hours are Monday to Friday, from 9:00 a.m. to 4:00 p.m., Montréal time (ET).
Does submitting a request mean work starts immediately?
No. Our team reviews the request, asks any questions needed to assess it and confirms the expected delay before work can begin. Consult the timing notice on this page for the current estimate.
How will you use the information I submit?
We use the information and files you provide to review and respond to your support request. The Privacy Policy linked on this page explains how personal information is handled.
Who is the support form for?
This form is for existing Leadhouse clients with a question, request or issue. If you are not yet a client or want to discuss a new project, use the Contact page.